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Written by Roger
Updated over a week ago


If you believe that your copyrighted work has been used on Crexi in a way that constitutes copyright infringement, you can submit a copyright removal request under the Digital Millennium Copyrights Act (the “DMCA”) by using the "Report" button at the bottom right of the applicable property listing page.

How to Submit a Copyright Content Removal Request

1. Navigate to the property listing page that contains the content that you believe should be removed.

2. Scroll down to click the “Report” button below the property information. The “Report” button should look like this:

3. Select “Intellectual Property Infringement” when asked why you want to report the listing.

4. Complete the Image Removal Web Form to request image removal.

5. Upon completion you will see a confirmation of submission and receive a case number for your reference.

You can also submit your copyright removal requests by email, fax, and mail as described in our DMCA Policy.

What happens after you submit a removal request

After you submit a removal request, Crexi reviews it to make sure it includes all the required information to comply with the law. You’ll get an email when we’ve taken action on your request.

If your request is missing information or if more detail is needed, be sure to respond to the email with the necessary information so we can process your request. Keep in mind that the content may remain on Crexi until we’ve received this information.


If your content was removed due to a copyright removal request and you believe it's because of a mistake or misidentification, you can submit a counter notification. This is a legal request for Crexi to reinstate content that was removed due to a copyright removal request.

How to File a Copyright Counter Notification

1. If a DMCA Takedown Request has been filed for your content, you will receive a notification.

2. Click the Counter Notice link in that email to access the form on Crexi.

3. Complete the Counter Notice Web Form and submit.

4. Upon completion you will see a confirmation of receipt.

Using the Counter Notice Web Form is the easiest way to file your counter notification, but you can also submit your counter notice by email or mail. If submitted by email or mail, a counter notification must be submitted to Crexi’s Designated Agent (See Section 5.2 of the Terms of Services located at and include substantially the following information:

o Your physical or electronic signature.

o Identification of the material that has been removed or to which access has been disabled.

o Location at which the material appeared before it was removed or access to it was disabled.

(Note: If you submitted the material for a listing but the material was not added to such listing in connection with an alleged thirty party copyright claim, you can specify the location of the listing for which the material was submitted.)

o A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.

o Your full legal name, address, and telephone number.

o Your relationship to the material that was removed or to which access has been disabled (For example, you are the owner, you are the employee or an agent of the owner, etc.)

o If your address is located in the United States, a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located.

o If your address is outside of the United States, a statement that you consent to any judicial district in which Crexi is found.

o A statement that you will accept service of process from the person who provided the DMCA-compliant takedown notice or an agent of such person.

In accordance with the DMCA, Crexi will restore or enable access to the material after 10 business days following Crexi’s receipt of your DMCA-compliant counter notice, unless the third party who alleged copyright ownership notifies Crexi that it has filed an action seeking a court order to prevent you, the user, from displaying such material on Crexi’s system or network.

Keep in mind:

Only submit a counter notification if your content was removed due to a mistake or misidentification. This includes exceptions to copyright, such as cases of fair use or fair dealing. Do not submit false information. Misuse of our processes, such as submitting fraudulent documentation, may result in the termination of your account or other legal consequences.

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